Payment FAQ

If you need help at any point join our Discord Server and someone will help you.

Why have been charged too much?

This may only happen with Patreon. Patreon rounds up to the nearest .5 increment of your currency. This is not something we are able to overcome, this is how Patreon works.

Why have I been charged twice by Patreon?

Patreon always charges on the 1st of each month. For example, if your purchase a subscription on the 28th of April. You will be charged for a month, and then charged again on the 1st of May. This is done every calendar month and is called upfront charging. If you were charged twice For more information, please click here

Can I use <insert service here> to pay for RITA?

No, we only use Patreon to facilitate our payments and automation. If the payment methods supported by Patreon do not include your desired payment service then we can't assist you regarding this.

How do I claim a refund?

Please refer to our refund policy