Interpretation & Definitions
Last updated: April 08, 2026
The following Interpretations and Definitions apply to the following Policies
Terms of Service (TOS)
S.A.L.T.S Policy
Privacy Policy
Refund Policy
Rewards Programme Policy
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in plural.
Definitions
For the purposes of these Terms Of Service/s:
Account means the Discord account used by a User to access, authenticate with, or otherwise interact with the Service.
BITA refers to the BETA Version of RITA. Unless otherwise stated BITA shall be bound by the same Policies, Conditions, Processes and TOS as RITA. BETA is an invite only closed testing platform used to test new functions for RITA and operated under an NDA.
Character Usage is defined as the total number of characters attributable to a translation request, calculated as: (number of characters in the original message × number of target languages translated into) + original character count.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RitaBot.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: United States, the EU, and more.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Discord refers to Discord LLC's service, "Discord" (not associated with RitaBot or our Service.)
Eligible User means a User who satisfies the requirements to participate in the Rewards Programme, as determined by these Policies and the RITA Rewards Programme Terms & Conditions.
Features are defined as a single or group of functions, commands, tools or resources provided by RitaBot for use on or with our Service.
Hard Cap is defined as the maximum Character Usage permitted under a plan, TRIAL, or other allowance. Once the Hard Cap is reached, the Service may suspend or cease responding to translation requests until the relevant usage period resets or access is otherwise restored.
Implicit Google API Translation is defined as translation requests fulfilled through Google translation services as utilised by RitaBot.
Implicit Machine Learning API Translation is defined as translation requests fulfilled through RitaBot’s proprietary machine learning translation systems for supported languages.
Language pairs is defined as the combination of source language and destination language of a translation request sent via our service.
Manual Adjustment means the addition, removal, correction, or modification of Reward Points performed by RitaBot or the RitaBot Dev Team to resolve technical issues, payment validation issues, administrative corrections, or suspected abuse.
ML is defined as RMT's Proprietary Machine Learning Translation Engine
Multiplier is defined as the adjustment factor applied to Character Usage for certain translation providers in order to account for differing underlying processing costs. Where DeepL is used, the applicable Multiplier shall be 1.0432. Such adjustment shall be applied automatically at API level at the time of processing, notwithstanding that standard plan limits may continue to be displayed within the application.
Personal Data is any information that relates to an identified or identifiable individual.
Privacy Policy as defined Here.
Qualifying Payment means a successfully processed and validated subscription payment that is eligible to earn Reward Points under the RITA Rewards Programme Terms & Conditions.
Qualifying Subscription means an active subscription that is eligible to participate in the Rewards Programme.
Redemption means the exchange of Reward Points for an eligible reward, benefit, discount, or promotional offer made available through the Rewards Programme.
Refund Policy as defined Here.
Reward Balance means the total number of Reward Points currently assigned to a User's account after any additions, deductions, or Redemptions.
Reward Points means loyalty points awarded to eligible Users through the RITA Rewards Programme following Qualifying Payments. Reward Points have no cash value, are non-transferable unless expressly authorised by Us, and may only be redeemed in accordance with the RITA Rewards Programme Terms & Conditions.
Rewards Programme Policy as defined Here.
Rewards Programme means the customer loyalty programme operated by RitaBot, under which eligible Users may earn and redeem Reward Points in accordance with the RITA Rewards Programme Terms & Conditions.
RitaBot, RITA/Rita, RitaBot Dev Team are all references to the Services provided.
RitaBot: The Company that owns all assets associate with RITA and her Features and Services
RITA/Rita: Is the term used to define the Discord Bot, pronouns are also used in conjunction, these are She/Her
RitaBot Dev Team: The Owners of RITA and the Development Team Associated with Her
RMT: Refers to RITA Management Team, Also known as RitaBot Dev Team.
RMS: Refers To the RITA Management Server. This is the Discord Server where RITA is managed from and where user support is provided.
S.A.L.T.S as defined Here.
Service refers to the translation services provided by RitaBot.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals. employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Soft Cap is defined as a Character Usage threshold applicable to a plan, TRIAL, or other allowance which, if exceeded, may result in service adjustments, including but not limited to the replacement of Implicit Google API Translation with Implicit Machine Learning API Translation for supported languages. Implicit Google API Translation may be reinstated at the start of the next calendar month, subject to further usage.
TOS/Terms of Service as defined Here.
TRIAL is defined as a limited, non-renewable trial of the Service made available for one (1) month or until the applicable usage limit is reached, whichever occurs first.
TRIAL User is defined as any user or server using the Service under a TRIAL. Unless expressly stated otherwise, only one (1) TRIAL shall be permitted per server and per user, and membership in the RMS shall not be required in order to access such TRIAL.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to RitaBot, accessible from https://ritabot.gg
You, User, They, TRIAL User, Subscriber, Subscription Owner: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
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