> For the complete documentation index, see [llms.txt](https://docs.ritabot.gg/ritabot-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ritabot.gg/ritabot-docs/reward-system/usage-and-commands/reward-claim.md). # /reward claim {% hint style="info" %} If you need help at any point join our [**Discord Server**](https://discord.gg/mgNR64R) and someone will help you. {% endhint %} ## Slash Command `/reward claim` ## Usage
### Generate code This creates a one-time discount code you can use later or share with someone else.
* **Discount selector**: Choose 25%, 50%, 75%, or 100% (based on available points). * Only discount avaliable to you based on the number of points you have will be shown.
### Apply to my subscription This tries to apply a one-time discount directly to your active subscription. The discount is applied on the next generated bill. * **Subscription selector**: Choose which active subscription gets the discount.
* **Discount selector**: Choose 25%, 50%, 75%, or 100% (based on available points). * Only discount avaliable to you based on the number of points you have will be shown.
* **Email input**: Security check to confirm account ownership before applying.
* **User ID display**: Confirm the request is tied to the correct Discord account.
## Output
The above output will be shown if you apply a discount to a active subscription, This will confirm the following details. * Discount % used * Subscription ID * Points spent * Remaining points * Tracking code * Record/expiry date ## Errors If you are given an error then please reach out to support, however here are some of them * Not enough points for selected discount * No discount options will be shown. * No eligible active subscription found * No subscription will be shown on the section screen. * 90-day reward cooldown not passed & Active reward code already exists
* 100% reward 180-day cooldown not passed * Subscription already has a discount
* Account/email validation failed
* Other Error's
## FAQ
What is the difference between Generate code and Apply to my subscription? Generate code gives you a code to redeem later. Apply to my subscription applies directly to an eligible active subscription.
When are points deducted? Immediately after the claim/apply action succeeds.
Can I claim rewards back-to-back? No. There is a 90-day cooldown between reward claims, and 100% rewards have a 180-day cooldown.
Can I apply if I already have a discount on the subscription? No. Existing subscription discounts block reward apply.
Does applying work on inactive subscriptions? No. The subscription must be active and eligible.
--- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.ritabot.gg/ritabot-docs/reward-system/usage-and-commands/reward-claim.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.