Rewards Programme
In Effect From: July 01, 2026 / Last updated: June 30, 2026
Introduction
The RITA Rewards Programme ("Rewards Programme") is designed to thank subscribers for their continued support of RITA.
By earning, holding, or redeeming Reward Points, you agree to be bound by these Terms & Conditions, in addition to the RITA Terms of Service and all other applicable policies.
Participation in the Rewards Programme is optional and is provided entirely at RITA's discretion.
Eligibility
Reward Points are available to eligible paid subscribers of RITA.
Free users are not eligible to earn Reward Points unless otherwise stated by RITA.
Certain subscription types, promotional plans, complimentary subscriptions, or manually granted subscriptions may be excluded from the Rewards Programme.
Eligibility may change without prior notice.
Earning Reward Points
Reward Points are awarded for qualifying subscription payments.
To qualify:
The payment must be successfully processed and verified.
The subscription must remain in good standing.
The payment must not later be refunded, disputed, reversed, or cancelled.
Reward Points are normally awarded automatically following successful payment validation.
RITA reserves the right to delay the awarding of points while payments are verified.
Late or Failed Payments
Late payments are not guaranteed to qualify for Reward Points.
Where a payment is collected after its original renewal date, or multiple payments exist for the same billing period, Stripe or other payment providers may not provide sufficient information for the Rewards Programme to correctly validate the payment.
In these circumstances:
Reward Points may not be awarded automatically.
RITA may manually review and award points at its sole discretion.
Automatic entitlement to points does not exist where payment validation cannot be completed.
Redeeming Reward Points
Reward Points may be exchanged for eligible rewards as determined by RITA.
Available rewards, redemption values, eligibility requirements, and any redemption restrictions may change at any time.
Reward Points cannot be exchanged for:
Cash
Bank transfers
Cryptocurrency
Gift cards
Any monetary equivalent
Rewards have no cash value.
Subscription Changes
Changing your subscription tier does not normally remove previously earned Reward Points.
Future Reward Point earnings will be based on your active subscription at the time each qualifying payment is processed.
Cancelling a subscription does not automatically remove previously earned Reward Points unless otherwise stated.
Expiry of Reward Points
Unless otherwise specified, Reward Points do not have a fixed expiry date.
However, RITA reserves the right to introduce expiry periods, inactivity limits, or redemption deadlines in the future.
Should this occur, reasonable notice will be provided where practical.
Manual Adjustments
RITA reserves the right to manually:
Award Reward Points
Remove Reward Points
Correct calculation errors
Reverse incorrectly awarded points
Correct technical or billing errors
Manual adjustments may occur without prior notice where necessary to maintain the integrity of the Rewards Programme.
Abuse of the Rewards Programme
Users must not intentionally attempt to manipulate, exploit, or abuse the Rewards Programme.
Examples include, but are not limited to:
Creating fraudulent payments
Exploiting software bugs
Attempting to earn duplicate rewards
Circumventing programme restrictions
Using multiple accounts to gain an unfair advantage
Where abuse is suspected, RITA may:
Remove Reward Points
Cancel pending rewards
Suspend participation in the programme
Suspend or terminate subscriptions
Take any other action permitted under the Terms of Service
Non-Transferability
Reward Points are personal to the account that earned them.
Reward Points may not be:
Sold
Traded
Transferred
Gifted
Exchanged between users
Unless explicitly authorised by RITA.
Refunds and Chargebacks
Payments that are refunded, reversed, charged back, or otherwise cancelled are not eligible for Reward Points.
Where Reward Points have already been awarded for such payments, RITA may remove those points without notice.
If those points have already been redeemed, RITA reserves the right to recover the value of the reward by adjusting your Reward Point balance or applying appropriate restrictions to your account.
Programme Changes
RITA may modify, suspend, or discontinue the Rewards Programme at any time.
This includes, but is not limited to:
Point earning rates
Redemption values
Available rewards
Eligibility requirements
Programme rules
Technical implementation
Where practical, significant changes will be communicated in advance.
Limitation of Liability
RITA does not guarantee that Reward Points will always be awarded correctly or without interruption.
Technical issues, payment provider limitations, software defects, or unforeseen circumstances may affect the calculation or awarding of Reward Points.
To the fullest extent permitted by law, RITA shall not be liable for any loss arising from delays, inaccuracies, or interruptions relating to the Rewards Programme.
Relationship with Other Policies
These Terms & Conditions form part of the RITA Terms of Service.
Where these Terms conflict with another policy, these Rewards Programme Terms & Conditions shall apply only in relation to the Rewards Programme. All other matters remain governed by the applicable RITA policies.
Right to Refuse Participation
Participation in the Rewards Programme is a privilege, not a contractual right.
RITA reserves the right to refuse, suspend, or permanently revoke access to the Rewards Programme for any user, with or without notice, where it reasonably believes continued participation would be contrary to the integrity, security, or intended operation of the programme
Contact
If you believe Reward Points have not been awarded correctly, or you have questions regarding the Rewards Programme, please contact the RITA Support Team through the official support server before opening a payment dispute.
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